Privacy Policy

Effective Date: Nov. 1st 2024

Golden Oak Aesthetic Lounge we value your trust and is committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website goldenoakaestheticlounge.com or use our services.

By accessing our website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name

  • Contact details (e.g., email, phone number, and mailing address)

  • Date of birth

  • Medical history or treatment preferences (if shared during consultations or bookings)

  • Payment and billing information

1.2 Health Information

As a medical spa, we may collect and maintain health-related information to provide services. This includes:

  • Medical conditions or allergies relevant to treatments

  • Photos or images used for treatment planning (with consent)

1.3 Non-Personal Information

We may automatically collect technical data when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on the site

2. How We Use Your Information

We use your information for the following purposes:

  • To schedule appointments, deliver services, and manage your treatments.

  • To communicate with you regarding appointments, promotions, or updates.

  • To maintain accurate medical and treatment records as required by law.

  • To improve website functionality and customer experience.

  • To comply with legal and regulatory requirements, including HIPAA where applicable.

3. How We Protect Your Health Information (HIPAA Compliance)

Golden Oak Aesthetic Lounge is committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with HIPAA.

  • Use of PHI: Your PHI will only be used or disclosed as necessary to provide care, process payments, or comply with legal obligations.

  • Access Control: Only authorized personnel have access to your PHI.

  • Data Security: We employ administrative, technical, and physical safeguards to secure sensitive health information.

You may request a copy of our Notice of Privacy Practices, which provides additional details about your rights under HIPAA.

4. How We Share Your Information

We do not sell or trade your personal or health information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting in operations (e.g., booking software, payment processors).

  • Healthcare Providers: When necessary to coordinate your treatments.

  • Legal Requirements: To comply with subpoenas, court orders, or applicable laws.

5. Your Rights Under Utah and Federal Law

You have the right to:

  • Access and receive a copy of your personal or health information.

  • Request corrections to inaccurate information.

  • Restrict certain uses or disclosures of your information.

  • Revoke consent for marketing communications at any time.

  • File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us at 801-623-7164

6. Data Security

We implement robust security measures to protect your information, including encryption, secure servers, and restricted access. However, no system is completely secure, and we cannot guarantee absolute data protection.

7. Cookies and Website Tracking

We use cookies and tracking technologies to enhance your browsing experience, analyze website performance, and personalize content. You can disable cookies in your browser settings, but doing so may affect website functionality.

8. Minors

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the "Effective Date" updated accordingly.

10. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us:

Golden Oak Aesthetic Lounge
Phone: 801-623-7164

If you have concerns about your health information privacy, you may also contact the U.S. Department of Health & Human Services.